Shipping Policy

Processing Time:
Orders are processed within 1–3 business days.

Shipping Time:
Delivery usually takes 3–7 business days, depending on your location.

Shipping Charges:
Shipping fees are calculated at checkout.

Order Tracking:
Once shipped, you will receive a tracking number via email.

International Shipping:
Currently available only where legally permitted.

 

Returns Policy

Return Window:
Returns must be requested within 7 days of receiving your order.

Eligible Items:

  • Items must be unused

  • Must be in original packaging

  • Proof of purchase required

Non-Returnable Items:

  • Opened cigars

  • Clearance or discounted products

  • Items damaged due to misuse

Refund Process:
Once your return is approved and inspected:

  • Refunds will be processed within 5–7 business days

  • Original payment method will be used

Return Shipping:
Customers are responsible for return shipping costs unless the product was defective.

 

Damaged or Incorrect Items

If you received a damaged or incorrect item:
📧 Contact us within 48 hours at ben@meddlesomebrewing.com
Include order number and clear photos.